What Motivates Jane? (a.k.a. The Telepathy Game)
Each day well-meaning managers across Corporate America play The Telepathy Game. In the absence of hard data on what motivates Jane — and with no ability to crawl inside her heart and mind to find out first-hand — a manager often defaults to ineffective and expensive guesswork. How can you find out what REALLY matters to Jane?
At the Intersection of Food, Influence, and Leadership
You need someone’s help. You may or may not be his boss. He’s known you for 6 minutes. He is very busy, and offering free food isn’t an option. Now what?
10 Days and 34 Words to Better Relationships
How do you increase the odds that others do things well (and quickly) for you? 10 days and 34 words that can help.
Radical Candor: Is it Ever OK to Use the Word “Stupid” When Giving Feedback?
Is it Ever OK to Use the Word “Stupid” When Giving Feedback? How to Get Away with Serious Levels of Candor.
“Thank-You” Magic: 5 Creative Tactics
Need some fast, easy, no-cost or low-cost tactics to boost morale, productivity, trust, and team relationships? My “top 5” favorite ways to supercharge an employee or group with appreciation.
Why Every Manager Needs Bad News
To maximize leadership success you MUST know not just the good – but also the bad and the ugly. If you don’t cultivate the art of collecting sentiments that can be hard to hear, you’ll pay a big price. So how do you get people to open up and share their frustrations or criticisms?
Want to be the boss everyone loves?
What if YOU were the leader people lined up to work for? With your “fabulous boss” reputation, you’d have your pick of the best applicants. They’d be skilled, motivated, and hard workers, creating strong results and generating only the rare managerial headache.